newsletter-icon

Get the latest updates in your inbox

Subscribe

You are here:

SupportTechnical SupportMost Popular

Where Do I Find Game Logs?

Ornament knowledge base search
Predecessor background

Where Do I Find Game Logs?

Ornament knowledge base search

Game logs are text files that record in-game events, user interactions, and errors encountered by you that are saved on your computer.

Game logs are how our team is able to look into your game client and see what is wrong. If you’re submitting a ticket about your game crashing, it is essential that you include valid game logs along with your ticket.

The logs should be in this folder on your computer:

%localappdata%/predecessor/saved/logs


(copy and paste this into the bar of your file explorer)

 

If you play Predecessor a lot, many files will be stored in this folder.
Look at the time of the file creation/modification and choose the one that matches the session in which you experienced the issue you’re reporting.

Make sure to attach it to your ticket. 

 

Have more questions?

Submit a requestGlyphs