How to report players?

Have you come across some unacceptable behavior in the game?

The best thing to do in such a situation is to report the player. You can do it in-game, which is preferable - it just takes a few clicks and all the information we need to investigate the incident will be sent to us.

You can also report the player manually by opening a support ticket.

To do so, you'll need to supply us with a few information.

Match ID

In order to find match ID, head over to Omeda.city.

In the search bar in the top right corner, enter your own in-game Predecessor username (it can be different from your Steam/Epic name).

Once you're on your own profile, in the bottom right corner you can see the history of the matches you played. 

Find the relevant match and click on it.
Match ID will be on the very top of the screen, on the left side.

Copy the full ID and include it in your ticket.

Player ID

For Player ID, use Omeda.city to search for the player directly if you remember their username, or find them by clicking through your recent matches.

Player ID is visible in the profile link in the URL bar.
Copy the full ID and include it in your ticket.

 

 

Other information

Supporting evidence in the form of screenshots and videos are welcome addition, but are not necessary. 
If you have any, please upload them with your ticket, keeping in mind a 50 MB file size limit. 

Please keep in mind that we currently don't share outcomes of player investigations.

We investigate all the reports before taking action, in efforts to avoid abuse of the reporting system - if someone reported you and you did nothing wrong, you don't need to worry about it.