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What to Do When You Have Been Wrongfully Muted?
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If you believe you have wrongfully muted, please contact members of the Omeda team by opening the support ticket.
Before you get in touch with our staff with your current in-game username, please keep in mind that:
- You don't always get muted for your last words. Sometimes the AI needs a moment before actioning a sanction. If you said something unpleasant shortly before a mute, even if it wasn't the last thing you typed, your mute might be valid.
- Our tool sanctions a variety of different toxic behaviors. It's not only bad words that get you muted but also excessive trash-talking, aggressive language, and spamming. Your mute might be valid if you engaged in one of those behaviors.
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