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How to Retrieve DxDiag Report on my PC?

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How to Retrieve DxDiag Report on my PC?

Ornament knowledge base search

If you're experiencing issues with your game performance, it's a great idea to include a DxDiag report with your ticket. 

DxDiag is a text file that has detailed information about your computer hardware and its drivers that can help us narrow down why you might be having issues.

No sensitive data is stored in those files.

 

Follow these steps to retrieve this DxDiag report on your PC:

  • From the Windows desktop, press the Windows and R keys to open the Run window.
  • In the "Open:" field of the Run window, type dxdiag.

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  • Click OK or the Enter key to open the Microsoft DirectX Diagnostic Tool.
  • If prompted to check if your drivers are digitally signed, click Yes.
  • In the Microsoft DirectX Diagnostic Tool window, choose Save All Information.

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  • In the Save As window, the system information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.
  • Attach the resulting file to your ticket.

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